- Offers clear, actionable strategies to deal with thirty-five of the most pressing workplace dilemmas
- Can be read as a whole or reconsulted as a reference guide whenever readers find themselves in a situation the book describes
- Sets out solutions that have been conceptualised during coaching sessions and stress-tested in real-life scenarios
- For managers, coaches, mentors and leaders (and those who aspire to those positions) who are fans of Surrounded by Idiots
What To Do If...?
35 Questions You'll Need to Answer at Work
Get answers to the 35 most commonly asked 'what should I do if...' questions in the workplace with this comprehensive and informative book.
Key features at a glance
EAN: 9781398626164
Edition: 1
Published:
Format: 216x138
224 pages
About the book
Have you ever wondered how to avoid hiring toxic people? Or how to understand people's nonverbal cues? Are you unsure of what to do if someone is crying? If so, you're not alone.
During author Anne-Maartje Oud's two decades as a workplace behaviour specialist, she fielded countless questions from the people she trained. They all boiled down to the same thing: people wanted to know what to do in particular situations. What To Do If...? is a collection of the 35 questions that were asked most frequently in that time. By reading it, you can equip yourself to deal with many situations that you may not have even realised would be a challenge.
What To Do If...? is divided into five sections, each of which has seven questions. With sections on personal development, communication, collaboration, leadership and difficult conversations, the book is packed with actionable advice and proven strategies to help readers the challenges of work life with confidence and aplomb.
About the authors
Anne-Maartje Oud is founder and CEO of The Behaviour Company, an Amsterdam-based consultancy that customises personal development programmes for companies and organizations worldwide. She has worked with non-profit social organizations as well as some of the world's most prominent Fortune 500 companies. With over twenty years of experience, she is considered one of the world's leading experts in the field of workplace behaviour. She is based in Amsterdam, the Netherlands.
Must read, from the queen of dealing with difficult conversations.
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