- Provides guidance for defining and designing the roles and skills needed to meet current and future business objectives
- Explains the impact of automation, artificial intelligence (AI) and machine learning on the global workforce and how to plan for this
- New to this edition: chapter on Remote Working Strategies and Operational Workforce Planning; material on Workforce Planning in a downturn and for Diversity and Inclusion; new and updated case studies
- Enables readers to understand and assess various workforce strategies to ensure they adopt the most appropriate for their business needs