- Written in clear, accessible and jargon-free language so is perfect for Foundation and Intermediate CIPD students and those in their first L&D role
- Provides guidance on how to identify learning needs and design activities to meet these needs
- Covers different L&D delivery methods including face-to-face, virtual, social and collaborative learning
- New to this edition: Additional content on technology including artificial intelligence and updated coverage of learner engagement and the evaluating impact of L&D
- Online resources: Lecture slides and self-test questions