- Considers the proper definition of leadership, arguing that leadership qualities can be exhibited by individuals at any organisational level
- Shows how contributions to leadership are personal, that what works/doesn't work depends on who the individual is and how they relate to those around them
- Examines the issue of context in leadership, looking at how, to be optimally effective, leadership processes should be adapted to the situation
- Highlights the importance of reflection and experiential learning in honing leadership skills, including exercises the reader can engage in


