- Puts human resource management (HRM) in a business context and includes real-world examples, a list of acronyms, reflective practice activities, a walkthrough of features such as explore further questions and the CIPD profession map
- Each chapter has real-world examples from companies such as McDonald's, Ryanair and Pret a Manger
- New to this edition: Updates include the use of AI and HR analytics, including in project management; the move to more digital and self learning; conflict management and strikes and the effects of the pandemic
- Online resources: Lecture slides for each chapter and a lecturer's guide
- Includes coverage of HRM in a global context, the changing role of HR professionals, key HRM practices and processes as well as the business perspectives of HRM.