Relationships shape how we prioritise our time in life, and they largely drive how successful we are in life. In the professional services world, everyone will say they invest solid time in building trusted relationships. A little like everyone is client focused. The reality is often quite different. I firmly believe that a lead indicator of the future success of any professional can be found in the quality of their relationship maps - both inside and outside of their organisations. I challenge anyone in our industry not to find at least one actionable insight from Ryan's book. I found several. He is the right guy to be writing this book.
Paul English, CEO, CLA Global