The recent crisis has had a huge impact on retail and the way consumers shop both online and offline. Learn how the retail landscape is going to change in the short- and long-term and what it takes to create a winning digital or physical store.

Watch retail experts Martin Newman and Miya Knights as they explore the implications on brands, what we can learn about consumers and the rise of independent retail during this extraordinary time.

Drawing on their experience and expertise, Martin and Miya will be answering key concerns including:

• What changes to consumer behaviour have we seen during the crisis and will they be permanent?
• Where will ecommerce sales be as the ‘new normal’ evolves?
• How has the impact on grocery retail helped move towards conscious consumption?
• What does the rise of independent retail mean for the high street?

Gain a better understanding of changing consumer behaviour to engage your customers and enhance your position as a retailer.

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