L&D has been at the forefront of crisis management from ensuring employees were supported during lockdowns to attracting and retaining talent through learning initiatives. It is critical that L&D becomes agile, to continuously map skill gaps and upskill employees to feed into wider business performance.

Katja Schipperheijn and Nelson Sivalingam discuss how to create a learning strategy that encourages a culture of continuous improvement that feeds into business performance.

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